health administration-managementcare is a business and, like every other business, it needs
good management to keep it running smoothly. The occupation, medical
and health administration-management services manager, encompasses all individuals who plan,
direct, coordinate, and supervise the delivery of health administration-managementcare. medical
and health administration-management services managers include specialists and generalists. Specialists
are in charge of specific clinical departments or services, while generalists
manage or help to manage an entire facility or system.
The structure and financing of
health administration-managementcare is changing rapidly. Future medical and health administration-management services
managers must be prepared to deal with
evolving integrated health administration-managementcare delivery systems, technological innovations,
an increasingly complex regulatory environment, restructuring of work,
and an increased focus on preventive care. They will be called upon
to improve efficiency in health administration-managementcare facilities and the quality of the
health administration-managementcare provided. Increasingly, medical and health administration-management services managers
will work in organizations in which they must optimize efficiency of
a variety of interrelated services—for example, those ranging
from inpatient care to outpatient followup care.
Large facilities usually have several assistant administrators to
aid the top administrator and to handle daily decisions. Assistant
administrators may direct activities in clinical areas such as nursing,
surgery, therapy, medical records, or health administration-management information. (Managers
in nonhealth administration-management areas, such as administrative services, computer and information
systems, finance, and human resources, are not included in this statement.
For information about them, see the statements on management occupations
elsewhere in the Handbook.)
In smaller facilities, top administrators handle more of the details
of daily operations. For example, many nursing home administrators
manage personnel, finance, facility operations, and admissions, and
have a larger role in resident care.
Clinical managers have more specific
responsibilities than do generalists, and have training or experience
in a specific clinical area. For example,
directors of physical therapy are experienced physical therapists,
and most health administration-management information and medical record administrators have
a bachelor’s degree in health administration-management information or medical record administration.
Clinical managers establish and implement policies, objectives, and
procedures for their departments; evaluate personnel and work; develop
reports and budgets; and coordinate activities with other managers.
In group medical practices, managers work closely with physicians.
Whereas an office manager may handle business affairs in small medical
groups, leaving policy decisions to the physicians themselves, larger
groups usually employ a full-time administrator to help formulate business
strategies and coordinate day-to-day business.
A small group of 10 to 15 physicians might employ 1 administrator
to oversee personnel matters, billing and collection, budgeting, planning,
equipment outlays, and patient flow. A large practice of 40 to 50 physicians
may have a chief administrator and several assistants, each responsible
for different areas.
Medical and health administration-management services managers in managed care settings perform
functions similar to those of their counterparts in large group practices,
except that they may have larger staffs to manage. In addition, they
may do more work in the areas of community outreach and preventive
care than do managers of a group practice.
Some medical and health administration-management services managers oversee the activities of
a number of facilities in health administration-management systems. Such systems may contain
both inpatient and outpatient facilities and offer a wide range of
patient services.
Next Topic: HealthCare Administration-Management Working Conditions